Returns & Exchanges at The Healing Shelf
We want you to feel completely at peace with your purchase from The Healing Shelf. If you’re not 100% satisfied, we’re here to help!
Return Policy:
Mystery Books: Already read the book? No problem! We accept returns on mystery books within 30 days of purchase, provided they are unused and in their original condition.
Gift Boxes: If you’re not completely happy with your gift, returns are accepted within 30 days as long as the gift box items are unused and in its original condition.
Bookshop.org Purchases: Some books on our website link to Bookshop.org. These purchases are completed directly through Bookshop.org and are fulfilled by their partners. Because of this, The Healing Shelf does not handle returns, exchanges, or customer service for Bookshop.org orders. If you need to return a book purchased through Bookshop.org, please contact Bookshop.org directly and follow their return policy.
How to Return:
Email Us: Contact us at thehealingshelfbookstore@gmail.com with your order number, reason for return, and whether you prefer a refund or exchange.
Shipping: Customers are responsible for return shipping unless the item was received damaged or is incorrect.
Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected.
Please note: We’re here to support you, so don’t hesitate to reach out if you have any questions or need assistance!